Privacy Notice
Last updated May 01, 2026
This Privacy Notice for OpenUser operated by Andrii Korshak ("we," "us," or "our") describes how and why we might access, collect, store, use, and share your personal information when you use our services.
- Visit our website at openuser.ai or any website of ours that links to this Privacy Notice.
- Use OpenUser, a digital profile for AI that helps agents and AI-powered tools understand users from day one.
- Engage with us in other related ways, including marketing or events.
Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at privacy@openuser.ai.
Summary of Key Points
This summary provides key points from our Privacy Notice before the full policy details below.
What we process
We process personal information based on how you use OpenUser, the choices you make, and the products and features you use.
Sensitive data
Some information may be considered sensitive in certain jurisdictions, and we only process it when allowed by law or with consent when required.
Third-party collection
We do not collect personal information from third parties for this notice.
How to exercise rights
The easiest way to exercise your rights is through your account or by contacting privacy@openuser.ai.
Table of Contents
- 1. WHAT INFORMATION DO WE COLLECT?
- 2. HOW DO WE PROCESS YOUR INFORMATION?
- 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
- 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- 6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
- 7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- 8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
- 9. HOW LONG DO WE KEEP YOUR INFORMATION?
- 10. HOW DO WE KEEP YOUR INFORMATION SAFE?
- 11. DO WE COLLECT INFORMATION FROM MINORS?
- 12. WHAT ARE YOUR PRIVACY RIGHTS?
- 13. CONTROLS FOR DO-NOT-TRACK FEATURES
- 14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- 15. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
- 16. DO WE MAKE UPDATES TO THIS NOTICE?
- 17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- 18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register on the Services, express an interest in us or our products, participate in activities on the Services, or otherwise contact us.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The information we collect may include:
- Names
- Email addresses
- Job titles
- Usernames
- Contact preferences
- Contact or authentication data
- Billing addresses
- Debit or credit card numbers
- Passwords
- Phone numbers
- Notes about how the person should be treated by AI
When necessary, with your consent or as otherwise permitted by applicable law, we may process sensitive personal information.
We may provide the option to register using an existing social media account. If you choose to do so, we will collect certain profile information from that provider as described in section 7.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.
Google API
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with law.
We may also process your information for other purposes only with your prior explicit consent.
- To facilitate account creation and authentication and otherwise manage user accounts.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support.
- To enable user-to-user communications when you choose offerings that allow that interaction.
- To save or protect an individual's vital interest, such as preventing harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
In Short: We only process personal information when we believe it is necessary and we have a valid legal reason to do so.
If you are located in the EU or UK, the GDPR and UK GDPR require us to explain the legal bases we rely on.
- Consent. You may withdraw consent at any time.
- Performance of a contract. We may process information to fulfill our obligations to you or take steps at your request before entering into a contract.
- Legal obligations. We may process information to comply with law, cooperate with regulators, or exercise and defend legal rights.
- Vital interests. We may process information to protect your vital interests or those of another person.
If you are located in Canada, we may process your information with express or implied consent where permitted by law, and in exceptional cases we may process it without consent where allowed, including for investigations, fraud prevention, witness-statement handling, business transactions, legal compliance, public availability, or approved research and statistics projects subject to safeguards.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As part of our Services, we offer AI Products that are designed to enhance your experience and provide innovative solutions. This Privacy Notice governs your use of those AI Products.
Use of AI technologies
We provide AI Products through third-party AI service providers, including Google Cloud AI. Your input, output, and personal information may be shared with and processed by these providers to enable the AI features described in this notice. You must not use AI Products in a way that violates any AI service provider terms or policies.
Our AI products
- AI applications
How we process data using AI
All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third parties, with security safeguards throughout the process.
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. Your information may be transferred to, stored by, and processed by us and by third parties we work with in the United States and other countries.
If you are a resident of the EEA, UK, or Switzerland, those countries may not provide the same level of data protection as your home country. We will still take measures necessary to protect your personal information in accordance with this notice and applicable law.
9. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
No purpose in this notice requires us to keep your information for longer than the period of time in which you have an account with us, unless a longer retention period is required or permitted by law.
When we no longer have an ongoing legitimate business need to process your information, we will delete or anonymize it, or if that is not possible, securely store and isolate it until deletion becomes possible.
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through organizational and technical security measures.
We have implemented appropriate and reasonable measures designed to protect the security of personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
We cannot promise that hackers, cybercriminals, or other unauthorized third parties will never defeat those safeguards. Transmission of personal information to and from our Services is therefore at your own risk, and you should only access the Services within a secure environment.
11. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age required by law in your jurisdiction.
By using the Services, you represent that you are at least 18 or the equivalent age in your jurisdiction, or that you are the parent or guardian of such a minor and consent to that dependent's use of the Services.
If we learn that personal information from a child below the applicable age threshold has been collected, we will deactivate the account and take reasonable measures to delete the data promptly. If you become aware of such data, contact privacy@openuser.ai.
12. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on where you live, you may have rights that give you greater access to and control over your personal information.
In some regions, including the EEA, UK, Switzerland, and Canada, these rights may include access, copy, correction, erasure, restriction, portability, and objection rights, plus human review of certain automated decisions when applicable.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and believe we are processing your information unlawfully, you may complain to your Member State data protection authority or the UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent
If we rely on consent to process your personal information, you have the right to withdraw that consent at any time by contacting us or updating your preferences. This does not affect the lawfulness of processing before withdrawal.
Marketing opt-outs
You can unsubscribe from marketing emails by using the unsubscribe link in the message, replying "STOP" or "UNSUBSCRIBE" to SMS messages, or contacting us. We may still send non-marketing service messages that are necessary to run your account or respond to requests.
Account information
- Log in to your account settings to review or update your user account information.
- Request account termination and we will deactivate or delete your account and information from active databases, subject to legal and operational retention needs.
Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies, though that may affect certain features or services. For more information, review our Cookie Notice.
For questions or comments about your privacy rights, email privacy@openuser.ai.
13. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems offer a Do-Not-Track setting you can activate to signal a privacy preference not to have your browsing activities monitored and collected.
Because no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals or similar automatic mechanisms. If that changes in the future, we will explain the new practice in an updated version of this Privacy Notice.
14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Residents of certain US states may have rights to access, correct, copy, delete, or restrict how their personal information is processed.
This applies to residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, subject to applicable law.
Categories of personal information we collect
The table below describes categories of personal information collected in the preceding twelve months.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details such as real name, alias, postal address, telephone or mobile number, unique personal identifier, online identifier, IP address, email address, and account name | YES |
| B. Personal information under the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | YES |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with websites, applications, systems, and advertisements | NO |
| G. Geolocation data | Device location | YES |
| H. Audio, electronic, sensory, or similar information | Images and audio, video, or call recordings created in connection with business activities | NO |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications if you apply for a job with us | YES |
| J. Education information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences used to create a profile or summary about preferences and characteristics | NO |
| L. Sensitive personal information | Account login information and contents of email or text messages | YES |
We may also collect personal information outside these categories when you interact with us in person, online, by phone, or by mail in connection with customer support, surveys, contests, service delivery, and responses to your inquiries.
We retain Categories A, B, C, G, I, and L for as long as the user has an account with us.
How we use and share personal information
Learn more in sections 1, 2, and 4. We may disclose personal information to service providers under written contracts. We may also use personal information for our own business purposes, such as internal research for technological development and demonstration.
We have not disclosed, sold, or shared personal information to third parties for a business or commercial purpose in the preceding twelve months, and we will not sell or share personal information in the future belonging to visitors, users, or other consumers.
Your rights
- The right to know whether we process your personal data.
- The right to access your personal data.
- The right to correct inaccuracies in your personal data.
- The right to request deletion of your personal data.
- The right to obtain a copy of personal data you previously shared with us.
- The right to non-discrimination for exercising your rights.
- The right to opt out of targeted advertising, sale, sharing, or qualifying profiling where applicable.
Depending on your state, you may also have rights related to categories of processed data, categories or lists of third parties receiving disclosures, review of profiling, limits on sensitive data use, or opt-outs for certain voice and facial recognition collection.
How to exercise your rights
You can exercise these rights by visiting openuser.ai/profile, emailing privacy@openuser.ai, or using the contact details at the bottom of this document.
You may designate an authorized agent where allowed by law. We may deny requests from agents who do not provide proof of valid authorization.
Request verification
We may verify your identity using information already maintained by us or request additional information when needed to confirm identity, authority, or to prevent fraud.
Appeals
If we decline to take action regarding your request, you may appeal by emailing privacy@openuser.ai. If an appeal is denied, you may submit a complaint to your state attorney general where applicable.
California Shine the Light
California residents may request information about categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of those third parties once per year, free of charge, by contacting us in writing using the details in section 17.
15. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country in which you reside.
Australia and New Zealand
We collect and process personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020.
This Privacy Notice is intended to satisfy the notice requirements defined in those laws, including what information we collect, from which sources, for which purposes, and with which recipients it may be shared.
- If you do not provide information necessary for a stated purpose, it may affect our ability to offer the products or services you want.
- It may affect our ability to respond to or help with your requests.
- It may affect our ability to manage your account or confirm your identity and protect your account.
You may request access to or correction of your personal information and may complain to the Office of the Australian Information Commissioner or the Office of New Zealand Privacy Commissioner.
Republic of South Africa
You may request access to or correction of your personal information. If you are unsatisfied with how we address a complaint, you can contact the Information Regulator (South Africa).
- General enquiries: enquiries@inforegulator.org.za
- Complaints: PAIAComplaints@inforegulator.org.za and POPIAComplaints@inforegulator.org.za
16. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
The updated version will be indicated by an updated revised date at the top of this Privacy Notice. If we make material changes, we may notify you by prominently posting a notice or by sending you a direct notification. We encourage you to review this notice frequently.
17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email privacy@openuser.ai or contact us by post at:
18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or US state of residence, you may have the right to request access to the personal information we collect, details about how it has been processed, correction of inaccuracies, deletion, or withdrawal of consent where applicable.
These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, visit openuser.ai/profile.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.
We may receive profile information such as your name, email address, friends list, profile picture, and other information you choose to make public, depending on the provider.
We will use the information only for the purposes described in this Privacy Notice or otherwise made clear on the Services. We do not control how your third-party social media provider uses your data, so you should review their privacy notice directly.